Is NONSTOPVOD legit? Who runs it and how billing works

Plain facts about the service, the people behind it and what we charge for.

What NONSTOPVOD is

NONSTOPVOD is a web service for Twitch streamers. It keeps a permanent copy of a streamer's Twitch VODs, which Twitch deletes after 7, 14 or 60 days, and it streams those recordings 24 hours a day to a second Twitch channel as a replay. It has existed since 2026. It is an independent service and is not affiliated with Twitch.

Who runs it

The service provider is Niklas Fitzon, Chamissostraße 2, 13587 Berlin, Germany. The full legal notice is in the Impressum. Our Terms, Privacy policy and Refund policy are public.

The domain

We registered nonstopvod.com in 2026. Anything published under this name before that was not us and is unrelated to this service.

How billing works

• Payment goes through Stripe checkout on this site. The charge is processed by Stripe. We do not bill through Apple or Google app-store subscriptions.
• Prices are in euros and are the ones on the home page: the Creator plan is EUR 60 a month at the current early adopter price (normally EUR 80), and additional storage is EUR 8 a month for each additional 250 GB.
• A paid plan starts when you complete checkout. It is billed monthly in advance and renews every month until you cancel. Add-ons are confirmed in the dashboard before they are charged.
• The test mode is free and needs no credit card. It runs 30-minute replay sessions so you can try a replay before you choose a paid plan.

How to cancel, and refunds

You can cancel in the dashboard on the Billing page, or on the Cancel subscription page, which works without signing in. Cancelling takes effect at the end of the period you have already paid for, and you keep the service until then. Consumers have a 14 day right of withdrawal for each purchase; the withdrawal page explains how to use it, and the Refund policy explains refunds in full.

A charge you do not recognise

1. Check your card or bank statement. A charge for NONSTOPVOD is processed by Stripe.
2. Check whether someone else on your team or in your household signed up, and whether a confirmation email reached the address on the account.
3. If you still do not recognise it, write to hello@nonstopvod.com with the date and amount of the charge and we will look into it.

Contact and support

Write to hello@nonstopvod.com. That is the one address for questions, support, billing and cancellation.

Guides

Plain how-to articles on VODs, reruns and 24/7 streams are in the guides.